Please Read

To make the booking in procedure easier, please fill in the collection and booking form in below fully.
We will phone to confirm that we have arranged collection, please pack up as per the instructions on the link at the bottom of the page
Repair rates at the link at the bottom of this page
£15.00+vat for collection but this does include insurance..
We will then contact you by Phone to arrange collection if this is applicable. (Mon.-Fri.. 930am-5.30pm)

Booking In Form

*  denotes required field

	CONTACT INFORMATION
	Please provide your contact information. A technician will use the information provided to contact you.
	Company:
	First Name *:
	Last Name *:
	Street Address*:
	City, county, postcode *:
	Email Address *:
	Retype Email Address *:
	Phone Number *:
	Mobile Number :
	Preferred Contact Method *:	Email Address     Phone Number
	Did a salesperson help answer any questions regarding your laptop repair? If so, please select the name of the salesperson that assisted you.
	Salesperson :	ref number:

	LAPTOP INFORMATION
	Laptop Brand *:
	Laptop Model *:
	Laptop Serial Number:
	We must be able to start up your laptop and get to the desktop to properly diagnose your laptop. Please list any System or Windows passwords otherwise a delay in your repair will occur.

	PROBLEM DESCRIPTION
	Please provide a detailed problem description.  Error numbers and Error descriptions are extremely helpful in determining the problem.  If possible, please include detailed step by step instructions to replicate the problem.  When sending in the laptop, screen shots of errors and problems are extremely helpful also *.

	ADDITIONAL ITEMS SHIPPED WITH YOUR LAPTOP
	You must ship your AC Adapter with your laptop.  It is also helpful to include an additional battery if you have one.  Please select any other items being shipped with your laptop *.
	AC Adapter and Power Cord (REQUIRED)		Battery
	External Floppy Drive		External CD-ROM / DVD Drive
	External Hard Drive		Carrying Case
	Software/Restore CD
	Additional Items not listed above

	WARRANTY AND LIABILITY STATEMENTS
	Please check each statement below confirming that you agree to the terms and conditions set forth for any repairs performed by Laptop Solutions *.
		I understand  Laptop Solutions is not responsible for any software or data lost on my hard drive. I am responsible for backing up the data on the hard drive prior to shipping the unit to  Laptop Solutions for repair.
		I understand  Laptop Solutions  is not responsible for any damage caused to my laptop during shipping to AND from our location. I understand that  Laptop Solutions will insure my laptop for the replacement value, in the laptops present condition & age, during return shipment and if additional insurance is required, I must provide an additional coverage amount and an estimate will be provided to you. although our couriers loose only 1 parcel per year, this does happen, they pay out quite generously, but take 5-7 months normally to do a full investigation and payout,